Our staff is ready to help you at the Reception in CPH Conference! From the moment the convention opens Friday afternoon untill it closes Sunday evening - even at 3 o'clock in the morning. Here, you are always welcome to ask questions about the different areas and events, turn in or pick up things from Lost & Found, if you have found or lost something, or need help with your tickets. Here, you can also buy some of the J-Popcon merchandise that we sell every year.

In the reception area, you also find our Check-In, where you get your wristband. Here, you can both check in and buy tickets, just remember to have your ticket open on your phone or with you in printed form, if you have preordered it.

If you need to have your weapons or armour checked, this is also the place to be! Our weapons' check make sure to check your things according to our weapons' rules that you can find here:

Opening Hours (Weapons' Check):

Friday: 16:00-23:00
Saturday: 08:00-23:00
Sunday: 08:00-16:00